Privacy Policy — Cocky Clock

1. Introduction

Welcome to Cocky Clock ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application Cocky Clock (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.

2. Information We Collect

We collect the following types of information:

Account Information — name, email address, and profile data when you sign up via Apple or Google Sign-In
Alarm Data — your alarm times, escalation preferences, wake-up task settings, and repeat schedules
Device Information — device type, operating system version, unique device identifiers
Smart Home Data — names and types of connected smart home devices (we do not store device credentials)
Phone Number — only if you enable Service Phone Calls; used solely to place wake-up calls
Household Member Data — names and contact preferences of people you add; they must consent to being added
Location Data — only if you subscribe to the Nuclear tier and request a human visit; shared with our partner service only at time of dispatch
Usage Data — how you interact with the App, features used, alarm success/failure rates (anonymized)
Payment Information — handled entirely by Apple App Store or Google Play; we never see or store your payment details

3. How We Use Your Information

We use the information we collect to:

Operate and deliver the core alarm and escalation features of the App
Place Service Phone Calls to your registered number when escalation is triggered
Coordinate human wake-up visits via our partner network (Nuclear tier only)
Send notifications to household members you have designated
Manage your subscription and billing status via RevenueCat
Improve the App through anonymized usage analytics
Respond to your support requests
Send you important service updates (not marketing, unless you opt in)

4. Smart Home & Device Access

Cocky Clock integrates with smart home platforms including Apple HomeKit, Google Home, Philips Hue, and Bluetooth devices. When you grant these permissions:

We access your devices only to trigger alarm-related actions (lights, sounds, blinds, etc.)
We do not store your smart home credentials on our servers
Device access is processed locally on your device where possible
You can revoke smart home permissions at any time in your device settings

5. Silent Mode Override

Cocky Clock requests permission to override your device's silent and Do Not Disturb mode in order to sound alarms. This permission is:

Explicitly requested during onboarding with a clear explanation
Used only for alarm-related audio
Revocable at any time in your device settings

6. The Nuclear Option — Human Wake-Up Service

The Nuclear tier connects you with a third-party partner network (delivery and ride services) to dispatch a person to your location. When this feature is activated:

Your location is shared with the dispatched partner — only at the moment of dispatch
This feature is subject to availability in your city
Partners operate under their own privacy policies
You must explicitly activate this feature each time — it is never triggered automatically
One visit per month is included with the Nuclear subscription; additional visits are $9.99 each

Your location is never stored by us after the visit is dispatched. It is transmitted to the partner service only and immediately.

7. Information Sharing

We do not sell your personal information. We share data only with:

Supabase — our database provider (data stored in EU servers)
Twilio — to place Service Phone Calls (your phone number only)
RevenueCat — to manage subscriptions (no payment details)
Partner services — location only, at time of Nuclear dispatch, when you activate it
PostHog — anonymized analytics only
Legal authorities — only when required by law

8. Data Retention

We retain your data for as long as your account is active. If you delete your account:

Your personal data is deleted within 30 days
Anonymized usage data may be retained for analytics
You can request full data deletion at any time by contacting us

9. Children's Privacy

Cocky Clock is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict our processing of your data
Data portability — receive your data in a machine-readable format

To exercise any of these rights, contact us at support@cockyclock.app.

11. Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), encrypted data storage, and access controls. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the App or by email. The "Last updated" date at the top of this page will always reflect the most recent version.